Olivia Brown
Operations Specialist · 3 years of growth operations
+1-555-0161 · olivia.brown@example.com · San Jose, CA
Blog blog.example.com
Summary
3 years of consumer operations for a 100K-DAU community. Breaks growth targets into weekly executable actions, with a complete playbook across acquisition, retention, and campaign conversion.
Work Experience
Fern Reading · Operations Specialist
- Ran 24 in-app campaigns a year with up to 30,000 participants each, driving 18% of paid conversions.
- Built a 7-day new-user program that lifted day-2 retention from 32% to 45%.
- Maintained a 500-member power-user group with monthly feedback reports behind 15 shipped product requests.
Brightline Living · Community Operator
- Grew 3 city communities from zero to 8,000 members with 4 offline events a month.
- Wrote community moderation rules that cut ad and dispute response times to under 2 hours.
Signature Campaigns
Spring Reading Challenge · Campaign lead
- A 21-day check-in format with 12,000 participants, a 40% finish rate, and 2,000 new paid users.
Education
Redwood State University · Bachelor's · Communications
- Communications theory, new-media writing. GPA 3.5/4.0.
Skills
Growth & CampaignsCampaign planning, User segmentation, Retention analysis, Community ops
Data & ToolsExcel, Analytics basics, Newsletter layout, Survey design